Vitalis Psychotherapy


Privacy Notice for Vitalis Psychotherapy LTD

Effective Date: 1st June 2023

At Vitalis Psychotherapy, we are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Notice explains how we collect, use, and disclose your personal information when you visit our website or interact with our services. We encourage you to read this notice carefully to understand your rights and our practices regarding your data.

1. Data Controller

Vitalis Psychotherapy is registered as a data controller with the Information Commissioner’s Office (ICO) (ICO registered number ZB614247)

If you have any queries about this privacy notice or any aspect of our data management, please get in touch with

2. Data We Collect

We may collect the following types of personal data:

  • Contact Information: This includes your name, email address, phone number, and any other contact details you provide.
  • Session Information: During psychotherapy sessions, we may collect health-related information and notes on your sessions. This data is collected to provide you with therapy services and ensure your well-being.
  • Technical Information: Our website may collect technical information, such as your IP address, browser type, and device information, to ensure proper website functionality and security.

3. Purposes of Processing

We process your personal data for the following purposes:

  • To provide psychotherapy services and support your emotional and mental well-being.
  • To respond to your inquiries or appointment requests.
  • To ensure the security and optimal functionality of our website.
  • To fulfil legal and regulatory obligations as required by psychotherapy ethics and laws.

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Consent: When you provide explicit consent for specific processing activities.
  • Contractual Necessity: To fulfil our obligations under the psychotherapy contract with you.
  • Legal Obligation: To comply with legal and regulatory requirements for psychotherapists.

5. Data Sharing

We may share your data with the following parties under strict confidentiality agreements:

  • Third-party service providers, such as secure online therapy platforms or appointment scheduling systems.
  • Legal or regulatory authorities when required by law or ethical obligations.

6. International Data Transfers

Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA) in exceptional circumstances. We will ensure appropriate safeguards are in place to protect your data if such transfers occur.

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this notice and as required by applicable laws, regulations, or psychotherapy ethics.

8. Your Rights

You have the following rights regarding your personal data:

  • Right to access, correct, or delete your data.
  • Right to withdraw your consent.
  • Right to restrict or object to the processing of your data.
  • Right to complain with a supervisory authority if you believe your data rights have been violated.

9. Security Measures

We have implemented appropriate security measures to protect your data from unauthorised access, disclosure, alteration, and destruction, including encryption and confidentiality agreements with third-party service providers.

10. Contact Us

If you have any questions or concerns or wish to exercise your data rights, please get in touch with us at:

11. Updates to this Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. You will be informed of any significant updates through our website.